Xentum AG is registered and operating in Switzerland and therefore subject to Swiss law.
Xentum AG is a regulated Financial Intermediary and a member of a Self Regulatory Organization (SRO) VQF under the supervision of the Swiss Financial Authority (FINMA).
The exchange rate is calculated on the average spot rate of the main Crypto Currency Exchanges. Xentum AG charges a handling fee.
Xentum AG exchanges are carried out by using our own Crypto stock. We also use our partnerships with Exchanges, Banks and Trading Partners to be able to exchange large amounts.
The exchange process is initiated by a Bank Transfer in EUR or CHF to our Bank Account or the transfer of Crypto Currency to the dedicated Crypto Address provided by Xentum AG. Upon receipt of the according amount (EUR / CHF or Crypto), we will carry out the exchange and send the equivalent amount in EUR / CHF or Crypto to you. The Exchange Rate will be determined upon receipt of the payment.